Setting up an account takes only moments and, once you’re signed up, your details will be remembered any time you shop with us – making your online experience even easier. You will also receive regular e-mail newsletters, special offers and (our favourite bit!) exclusive online discounts.
You can change your order whilst you are still browsing and shopping. Simply remove it or update your purchase in your online shopping bag.
However, once you have checked out and your order has been paid for, you won’t be able to cancel or change it. Once you receive your order, follow the return instructions on our Returns Policy page.
If you’ve forgotten your password, you’ll need to set up a new one. To do this, visit the Login/Register page to re-set your password. If you have already loaded your shopping bag with fabulous finds and want to check out, you can click on the ‘Forgot Password’ option when you get to Step 1 of the checkout process. Easy!
We love saving you money! To use your discount or promo code, make sure you are ready to checkout, go to your shopping bag and click ‘Have A Voucher?’ You can then enter your code for your exciting extra savings! Make sure you apply your code before you continue with the checkout process. If you do not apply it here, we won’t be able to apply it to your order later. If you forget to use it, hang on to the code because you may be able to apply it to a future order. Keep in mind, only one discount code can be used per order. Check our Terms and Conditions for any special requirements or exceptions on promotional codes.
We want to make sure your order gets to you as quickly as possible. If any problems arise, please e-mail us directly here